A CEO Refused to Shake An Investor's Hand — Next Day, She Was Begging for A Meeting

A CEO Refused to Shake An Investor's Hand — Next Day, She Was Begging for A Meeting

Chapter 13

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The sentence no longer sounded useful. It explained why she had been surprised, not why she had behaved as she had. She wondered whether Darien would ask the question she had begun asking herself. If he had been an unknown man arriving for an actual meeting with no wealth or authority to offer, would his humiliation have mattered less? She knew what her first answer would have been before she forced herself to think honestly.

At seven the next morning, Victoria entered the Cole Ventures building in Manhattan wearing the same clothes she had worn at the Four Seasons. Her jacket had creased during the flight, and a coffee stain darkened one cuff. She had once believed she could enter almost any business lobby in America and expect immediate attention. Now she stopped in front of the reception desk and found herself uncertain about the first words to say.

The receptionist's name was Lisa Grant. Her black hair was arranged neatly behind her shoulders, and she regarded Victoria with professional courtesy. "Good morning. Who are you here to see?" she asked. Victoria gave her name and requested an urgent meeting with Darien Cole. Lisa checked the screen without changing her expression.

"Do you have an appointment, Ms. Ashford?" Lisa asked. "No, but he knows who I am," Victoria said, hearing the irony even as the words left her mouth. "I need only five minutes." Lisa offered to forward the request, then politely explained that Darien's day was fully scheduled and she could not promise a conversation.

Victoria almost reached for the authority that had made people obey her all her adult life. The words Do you know who I am hovered dangerously close to her tongue. Instead, she asked whether she could sit in the lobby and wait for a possible opening. Lisa pointed her toward a row of chairs near the windows and assured her that the message would be delivered.

For the first hour, Victoria tried to work. Messages from Ashford Technologies accumulated: customers requesting assurances, journalists seeking comment, a board meeting being called without consulting her. She answered a few urgent financial questions, then gave Marcus authority to handle the rest. He replied that the company's emergency cash controls needed to be activated and that he would present a plan to the board that afternoon. She wanted to tell him to wait for her. She resisted the impulse because he was finally doing exactly what she had always claimed she wanted from competent executives: exercising judgment.

By midmorning, several employees had recognized her from the video. Some glanced over, and others simply walked past with their coffee cups and laptops. The receptionist brought her water, then later offered coffee. Victoria thanked her each time, hearing the plain politeness of the exchange as something she had taken too easily for granted.

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A CEO Refused to Shake An Investor's Hand — Next Day, She Was Begging for A Meeting

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