They Laughed at the Poor Customer in the Luxury Car Dealership — Until He Bought the Whole Place

They Laughed at the Poor Customer in the Luxury Car Dealership — Until He Bought the Whole Place

Chapter 29

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Below it she began listing people who might help her answer. Her hands were still trembling from the events at the dealership, but for the first time the feeling was not only fear.

Sophie emerged from her bedroom carrying a stuffed dog missing one ear. "Mom," she whispered, "are you still going to work tomorrow?"

Maria turned toward her. "Yes, sweetheart. I am."

Sophie climbed into her lap. "Are they still being mean?" Maria held her close.

"Some people are going to have to learn a better way. I might get to help teach them."

"Does that mean you're the boss?" Sophie asked. Maria smiled.

"Not yet. It means somebody thinks I could learn to be." Sophie looked genuinely puzzled.

"But you already know how to be nice. Isn't that what bosses are supposed to do?"

Maria kissed the top of her head. "It's part of it, baby. There's a lot more to learn."

At his apartment across the city, Tyler Pruitt sat beside a kitchen counter littered with receipts and the remains of a takeout dinner. His pregnant wife, Jenna, had watched the dealership video before he got home. She did not ask whether he had lost his job; by then the answer was obvious. Instead she turned her phone around and showed him a moment near the beginning of the recording, when he laughed at Daniel's shoes before the man had done anything more than ask about a car.

"I don't recognize you," Jenna said. The sentence hurt more than he expected.

"It's not how it looks," Tyler replied automatically, and even as he said it he heard how familiar the excuse had become. Jenna pushed her chair back.

"It looks like you enjoyed making somebody feel worthless. You looked into a camera and kept going when he asked you to stop. Is that the person our baby is going to learn from?"

Tyler tried to explain commissions, targets, pressure from Victor, and the way the entire staff had laughed at people who came in without an obvious ability to spend. He made it through several sentences before realizing he was describing the same culture that had been used to excuse him at work. Jenna listened without interrupting, then asked whether he had once spoken to her father that way. Her father worked maintenance at a public school and wore clothes far less expensive than most dealership customers.

"No," Tyler said. "Of course not."

Jenna looked directly at him. "Because you knew who he was to me."

He lowered his eyes. For the first time the meaning of Daniel's words arrived somewhere deeper than professional embarrassment: he had been decent to people whose identity was known to him, and cruel to people whose identity he did not consider worth knowing. He slept badly. The next morning he began searching for work, but the video had already reached several dealerships, and the first two interviews he requested were canceled. He blamed the internet for an hour, then watched the recording again and could find no version of the scene in which he was innocent.

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They Laughed at the Poor Customer in the Luxury Car Dealership — Until He Bought the Whole Place

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