I need you to come back to the gate. I'm having them turn the plane around. Silence on the other end. Marcus, you don't need to do this. I'm fine. No, Dad. You're catching this flight in the seat you paid for.
The plane banked. Passengers felt the turn. Jessica slumped to the floor, sobbing. Derek stood frozen, useless. Marcus addressed the entire cabin.
Ladies and gentlemen, I apologize for this delay, but some things are more important than schedules. Dignity, justice, accountability. Crown Atlantic Airlines has a problem. A systematic problem.