Crown Atlantic flight 447 was a Tuesday afternoon departure from Atlanta to Chicago. Two hours and fifteen minutes. Boeing 737. Sixteen business class seats. Cream leather, mood lighting, professional crew of four.
The airport was chaotic. Post-pandemic travel had exploded. Every flight was packed. The staff stretched thin. Complaints up thirty-four percent industrywide.
Six months ago, they settled a discrimination lawsuit for two point three million dollars. The settlement included mandatory diversity training. Jessica had taken the online module, scored seventy-one percent. Passing was seventy. She'd clicked through without reading.