Sarah Carter sat in her new office. VP of employee relations. Her bystander to upstander training program was implemented across Crown Atlantic. Then twelve other airlines adopted it.
Jessica Morrison, six months into court-mandated therapy, sat across from Dr. Patterson. When did you first feel superior to others? Jessica broke down. She attended a restorative justice circle. Robert chose to participate.
One year after flight 447, Robert Hayes boarded another Crown Atlantic flight, same route. The crew recognized him immediately. Mr. Hayes. The flight attendant extended his hand. It's an honor to serve you today, sir.