His phone rang constantly. News outlets, lawyers, civil rights organizations. He declined most. One invitation he accepted. His church held an appreciation service. The sanctuary was packed.
Six months later, Crown Atlantic looked different. Flight crew diversity increased dramatically. Training programs were rigorous. Two hundred seventeen former passengers came forward. One hundred sixty-two received compensation.
The Department of Transportation launched an industry-wide investigation. Five other airlines showed similar patterns. Congressional hearings scheduled. The bill gained bipartisan support.